Industry Consulting & Collaboration

Transform behavioral science into measurable impact. Discover how IBT’s four labs support your organization through evidence-based consulting and applied research.

 

A selection of past consulting and industry collaboration projects can be found below.

Improving Spatial Precision

Autonomy Lab

Challenge

PureGym aimed to strengthen the accuracy and confidence of its site selection decisions for the Swiss market. Traditional demographic data lacked the necessary granularity, limiting the ability to fully understand local fitness consumption patterns, neighborhood-level catchments, and competitive dynamics. The challenge was to integrate higher-resolution data and behavioral insights into an existing, proprietary site selection tool.

Solution — High-Resolution Catchment Analysis

IBT-HSG developed an enhanced catchment analysis approach combining empirical research and advanced spatial analytics tailored to the local context.
The solution included a full audit of local demographic, population, and income data sources and an assessment of sub-commune granularity (hectare grids, statistical sectors, micro-geographies).
This mixed-methods design supported a more behaviorally informed understanding of where and how potential members live.

Impact — Stronger Site Selection, Higher Confidence & Better Capital Allocation

The project delivers:
•    A clearer picture of catchment dynamics across major urban centers.
•    More accurate population and income estimates at very fine geographic levels.
•    Increased confidence in investment decisions and market expansion.
By improving data quality and behavioral precision, PureGym gains a more reliable foundation for selecting high-performing sites.
 

Smart Products Report

Autonomy Lab

Challenge

As smart devices and AI tools continue to transform households, companies need reliable, representative insights into how consumers perceive, adopt, and interact with these technologies. However, existing data on Swiss consumers is fragmented, outdated, or lacks behavioral depth. The challenge was to generate a comprehensive, longitudinal understanding of smart product perceptions, usage patterns, and emerging AI tool adoption across Switzerland.


Solution — Representative Consumer Study of Perception, Usage & AI Adoption

Together with Vorwerk, we conducted the Smart Products Report, now in its third edition.

This included:

  • A survey of 1,062 participants across Switzerland
  • Measurement of smart product ownership, usage behavior, and attitudes
  • Dedicated analysis of the growing adoption of AI tools such as chatbots
  • Trend comparisons across the 2020, 2022, and 2025 editions

The study offers a data-rich and methodologically robust view of how technology integrates into Swiss households.


Impact — Actionable Insights for Product Strategy, Innovation & Consumer Understanding

The Smart Products Report provides a holistic understanding of Swiss consumers’ engagement with smart devices and presents clear trends illustrating how perceptions and behaviors evolve over time.

This makes the Smart Products Report one of Switzerland’s leading resources on consumer–technology interaction.

Selected Insights

  • Smart Products Report 2025: Selected Insights (English): Download
  • Smart Products Report 2025: Selected Insights (Deutsch): Download
  • Smart Products Report 2022: Selected Insights (English): Download
  • Smart Products Report 2022: Selected Insights (Deutsch): Download
  • Smart Products Report 2020: Selected Insights (English): Download
  • Smart Products Report 2020: Selected Insights (Deutsch): Download

Detailed Report

The detailed report can be purchased as part of the Swiss Consumer Studies.

https://www.ibt.unisg.ch/research/key-research-projects/smart-products-report/

Behavioral Impact of Time-Saving Technology

Autonomy Lab

Challenge

Kärcher sought to understand how AI-driven autonomous products influence usage behavior and subjective well-being.


Solution — Real-World Field Deployment Using Behavioral Science & Advanced Technology

We designed a large-scale field study using AI-enabled robot vacuums — one of the most widely adopted autonomous household technologies.
The solution combined:

  • Deployment of 200 autonomous devices to households in Europe
  • Objective usage tracking over multiple weeks
  • Diary studies capturing dynamics in usage and well-being
  • Integration of behavioral science, experimental methods, and digital data analytics

This enabled a comprehensive picture of how time-saving technologies are used in natural environments and how they influence users’ well-being.


Impact — Evidence on How Technology Shapes Time, Behavior & Well-Being

The project delivers:
Real-world insights into how autonomous products integrate into daily routines

  • A deeper understanding of the link between time savings, technology usage, and subjective well-being
  • Evidence on behavioral mechanisms that drive sustained use
  • Actionable implications for product design, marketing, and long-term user engagement

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